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Corporate Legal Ops Survey Results 2017

The Evolution of the Modern Law Department

OpenText Discovery engaged Ari Kaplan Advisors to interview 35 legal operations leaders to follow up on the research the consultancy conducted in 2015 to track the trajectory of key trends and study emerging areas of interest, including artificial intelligence and the rising influence of enterprise content management. While the results show consistency in certain areas like internal investigations, regulatory inquiries, and the importance of metrics in law department protocols, they also reveal a tipping point for cloud technologies and material interest in the application of AI, among other details.

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