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Recommind's Expertise Location solution is a comprehensive directory search tool that combines standard directory content with individual work product, providing real-time access to the tacit knowledge of an organization.
The competitive advantage of a large professional services organization lies in its deep bench and extensive intellectual assets, but as those resources operate around the world and across many different disciplines, it can be difficult to identify exactly who knows what within an organization. MindServer Expertise gives consulting and professional services organizations the ability to quickly identify individuals within the firm who have unique expertise or specialized knowledge, so that they can immediately find and collaborate with those individuals and match the best resources to client engagements..
Benefits
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Utilize search to easily find colleagues with relevant experience |
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Identify people automatically based on their work product |
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Quickly and easily pinpoint the most current resources |
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Cross-reference documents, projects and experts related to a specific topic |
Features
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Automated profile provides contact information and information related to search terms |
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Full-text concept search supports keyword, natural language, phrase and Boolean search input |
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Smart Filtering leverages metadata to group search results by category for easy filtering and navigation |
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Integrates easily with any information source including HR systems, DM/RM systems, portals, databases and websites |
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Supports over 30 languages including English, Spanish, French, German, Italian, Polish, Greek, Japanese, Chinese, Korean and Arabic |
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Compatible with over 150 document formats including Microsoft Word, Excel, Powerpoint, WordPerfect, Adobe Acrobat, ASCII, HTML, XML, SGML and HTML |
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Supports incorporation of expert annotations, ontologies, and taxonomies to influence retrieval and relevancy ranking |
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Provides multiple layers of security controls |
Technology
The MindServer platform automatically identifies concepts within and across information resources, regardless of the language or subject. As a result, the MindServer platform is able to automatically understand that words can have multiple meanings and that there are multiple ways to express the same concept or query. Because MindServer extracts concepts on its own, no training or manual intervention is needed to make it useful, resulting in lower deployment and maintenance effort and expense.
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