Information Growth and Diversity is Staggering

Providing knowledge workers with instant information access has never been more challenging.  Traditional tools for knowledge management require the lengthy and inefficient process of first identifying the information (i.e. through annotations, tagging, etc.) and then forcing the information into a single repository.  Due to the highly manual nature of this process, legacy knowledge management systems simply can't make all relevant information available to knowledge workers. Organizations are left with a partial information management system at the exact time when they need more and better access to the lifeblood of their organization: their information and expertise.

   Click image to enlarge

Information and Expertise, Completely in Context

Organizations that are able to provide their employees with tools for knowledge management to quickly, securely and easily access information across the entire enterprise create a distinct competitive advantage over their peers. Further, by viewing individual pieces of information in context, end users are empowered to make better decisions and to be more productive. And with the aid of tools that automate as much of this knowledge management system as possible, the burden on knowledge workers and the IT department is reduced.

Let's look at an example of an attorney pitching new business to a prospective client. She needs to know if the firm has experience in the oil & gas industry in Alabama. Her typical choices are to send an email to the entire firm, or she could spend hours looking through employee website bios (if they have even been updated any time recently). Neither choice is ideal, as the attorney will be forced to waste time, either other people's time (with the mass email) or her own (with bio browsing) - and she is still not assured of finding what she needs. Alternatively, with a completely automated knowledge management system with expertise location she could simply run a single query in the system (for example, "oil and Alabama") which automatically determines people's experience by the work they have produced. Thus, with expertise location the attorney is able to find exactly what she needs without wasting any time, thereby maximizing not just her productivity but her fellow workers as well.

Click here to see the benefits and features of Recommind's Decisiv Search Software