The Better Way: CORE, the first Predictive Information Management platform

Unlike competing products, the CORE platform was built by Recommind from the ground up to power all of our products - from Information Access & Governance to eDiscovery & Compliance. This common platform promotes integration and consistencies and differentiates Recommind from other vendors who have developed or purchased their tools separately and attempted to cobble them together. With a completely unified concept search platform like CORE, users can locate information across myriad enterprise data sources, engage the power of concepts and thereby have precise search results returned completely in context with accurate relevancy rankings for eDiscovery.

CORE Technology at Work in Information Access & Governance

Let's look at the example of a professional services worker looking for information on merger agreements. A typical search for "merger agreement" would bring back a large number of results that the worker would have to wade through. Not all agreements are created equal, and the professional would typically be looking for a specific type of agreement appropriate to the situation. If she were looking for a document relating to the acquisition of a small Singaporean biotech company by a Californian corporation, simply receiving a set of results with thousands of different merger agreements with little or no organization would make it difficult and time-consuming to find the right document without being able to quickly narrow in on the appropriate context.

With CORE technology, search results related to "merger agreement" but are automatically sorted and filtered by myriad Smart Filter™ parameters, resulting in a much more targeted set of search results based on each user's specific context. Smart-filtering allows the user to sort by industry "biotech" and by location "California" and/or "Singapore," allowing the worker to instantly hone in on the exact documents she needs.

Taking search a step further, the results can also be enhanced by the information contained in other systems, like the origin and editors of the documents, the owner of the files, the project(s) to which each document relates the customer for whom it was drafted, and so on. If the professional wants to delve more deeply into this and related projects, with appropriate credentials she has access to the entire file to cross-check materials used in a related project or transaction. If the professional is interested in discussing the biotech merger with a knowledgeable resource, she instantly knows whom to call based on related contributors and the corpus of their work.

Thus, the same search terms - in this case "merger agreement" - provide access to a vast range of information in order to maximize the amount of information that can be accessed in context around a specific issue. By finding context, first in documents and then throughout the organization, a real understanding of documents, deals, expertise, relationships, projects and matters can be gleaned.

CORE Technology at Work in eDiscovery, Records Management and Compliance

In the context of eDiscovery, records management and compliance, the results with CORE are similarly impressive. With eDiscovery, legacy technologies rely exclusively on keyword search in order to locate relevant documents (e.g. for preservation and collection) and to review them (e.g. for coding purposes prior to production). This forces enterprises to preserve and collect far more data than necessary, and in turn forces their outside counsel to review far more data in an exceedingly inefficient manner, costing the enterprise millions of dollars in extra eDiscovery work and even more in increased information risk.

Using CORE-powered applications like Axcelerate ECA & Collection and Axcelerate Review & Analysis, enterprises are able to quickly and accurately identify, assess, preserve, process, cull and collect the data needed for any eDiscovery process and proceeding with concept search. The CORE platform automatically updates any legal hold with newly-created data, resulting in a far more cost-effective and defensible ECA and legal hold process. Furthermore, outside counsel then has far more relevant data (and far less of it) to review, which can be accomplished much faster and more consistently with the Axcelerate eDiscovery application. The net result for enterprises is a faster, more accurate and far more cost-effective eDiscovery operation.

CORE-powered solutions are similarly helpful in addressing the needs of records management and compliance departments, who must deal with increasing data volumes and an inability to use legacy tools to organize and retire data with any level of automation or accuracy. Using Decisiv Email Management with CORE's automated classification technology, enterprises can quickly and automatically identify and classify how information should be categorized - both legacy data and new data as it is created - in the eDiscovery process, ensuring the right data is kept for the appropriate period of time, leaving other data subject to corporate retention policy.