Position Overview:
The Technical Consultant is responsible for the implementation of Recommind’s Axcelerate eDiscovery applications.

Responsibilities:

• Provide implementation and functional support for proprietary platforms, including:
  • Evaluation of client IT environment for deployment
  • Develop best practices for implementation practices
  • Perform product deployment
  • Resolution of technical issues
  • Advice and explanation of functional and configuration options
• Prioritize and effectively manage customer requests
• Work closely and coordinate tasks with other members of the team
• Report and document details of technical and functional issues
• Update and draft technical and user documentation.
• Explore and understand the business context in which Recommind’s products operate within the enterprise, and the business challenges that accompanies its implementation in order to facilitate a successful implementation.

Position Requirements:

• BS Degree in computer science or related field, or equivalent experience
• 2 + years experience implementation and support with complex IT solutions
• 2+ years experience in at least one scripting language such as Ruby, Python or Perl or experience in an object oriented language such as Java, or C++
• Familiarity with XML and XSLT
• Familiarity with DMS and/or CMS systems
• 1+ years experience and technical knowledge of MS SQL Server, networking and Windows Server OS 
• 2+ years direct experience with technical consulting and support to external customers
• Ability to comprehend and apply workflow and client functionality to products
• Capacity to develop quickly a deep understanding of  customers’ business and technical environment
• Ability to relate technical or functional issues to both, the technical and business environment of the customer.
• Ability to express complex technical and functional concepts effectively, both verbally and written
• Exceptional analytical skills
• Ability to travel minimum 35%

Nice to have:

• Experienced in Regular Expressions
• S/W development background
• Foreign language: especially German
• Experience with Enterprise Search Products
• Working knowledge of T-SQL and MS SQL Database Administration
• Enterprise IT Support Background
• Experience in a law firm, enterprise search, or litigation support vendor

We offer:
A great opportunity to get involved with a high-growth company and be a major contributor to its success.  Compensation includes base salary and benefits including: medical, dental, vision and 401K

Interested parties should contact careers@recommind.com and visit our website at www.recommind.com

Recommind is an equal opportunity employer