Retail Industry Solutions
Retailers are at the forefront in data analysis to understand customer needs and in turn offer products that not only meet demand but also generate higher margins.
This traditionally has revolved around analyzing customer transactions and piecing together patterns to determine trends. However transactional data alone will only provide a partial picture of customer behavior. In order to understand the whole picture, unstructured data also needs to be analyzed whether it is in the form of emails, customer service call transcripts or social media activity.
To make sense of all this data, improve efficiency and manage brand identity, retail suppliers must master the management of their massive data stores, and gain greater insight from the troves of structured and unstructured information that is being created daily.
Whether mapping data, cloud content, or information on social conversations, today’s retailers need the ability to store and access data and analyze that information for valuable insights. As a best in breed technology company, we have worked closely with retailrs who trust Recommind to provide their organizations with innovative information management solutions.
Key Benefits to the Retail Industry
Improve information access of both structured and unstructured data
with highly relevant search results from Decisiv Search
Automatically identify, categorize, move, delete or migrate information
to insure accurate records management, maintain compliance and reduce storage costs with Decisiv Content Governance
Extend investments in Microsoft SharePoint
and enable a variety of data sources to be published to your enterprise portal with Content Delivery for SharePoint (CDS)
Increase internal knowledge sharing
to reduce errors and time spent managing projects and finding co-workers with critical knowledge and experience via Projects & Expertise
Reduce the risk of enterprise information loss
and improve access to all business related email content from any device with Decisiv Email
Establish a defensible eDiscovery program
that accurately identifies and collects potentially relevant electronic information with Axcelerate ECA & Collection
Reduce the cost and time associated with investigations and litigation
by pinpointing key documents quickly via Predictive Coding from Axcelerate Review & Analysis