Customer Success Stories

Verizon

"Axcelerate eDiscovery’s predictive coding technology was able to automatically identify responsive documents with an accuracy rate of over 92%, which resulted in huge cost and time savings."

Patrick Oot, Director of Electronic Discovery & Senior Counsel

Verizon Communications Inc. is a global leader in delivering boradband and other wireless and wireline communications services to mass market, business, government and wholesale customers.

Marathon Oil

Marathon is an integrated international energy company engaged in exploration and production; oil sands mining; integrated gas; and refining, marketing and transportation operations. Marathon, which is based in Houston, has principal operations in the United States, Angola, Canada, Equatorial Guinea, Indonesia, Libya, Norway, Poland and the United Kingdom.

DuPont

DuPont is a science-based products and services company. DuPont puts science to work by creating sustainable solutions essential to a better, safer, healthier life for people everywhere. Operating in more than 70 countries, DuPont offers a wide range of innovative products and services for markets including agriculture, nutrition, electronics, communications, safety and protection, home and construction, transportation and apparel.

Staples

Staples is the world's largest office products company.  Staples is commited to making it easy for customers around the globe to buy a wide range of office products, including supplies, technology, furniture, and business services. With $23 billion in sales, Staples serves businesses of all sizes and consumers in 27 countries throughout North and South America, Europe, Asia and Australia.

Cisco

Cisco (NASDAQ: CSCO) is the worldwide leader in networking that transforms how people connect, communicate and collaborate.

Rabobank

Rabobank Group is an international financial services provider operating on the basis of cooperative principles. It offers retail banking, wholesale banking, asset management, leasing and real estate services. Focus is on all-finance services in the Netherlands and on food & agri internationally. Rabobank Group is comprised of 147 independent local Rabobanks plus Rabobank Nederland, their central organisation, and a number of subsidiaries.  Overall, Rabobank Group has 59,000 employees who serve about 9.5 million clients in 48 countries.

Clifford Chance

“Recommind provides our lawyers with powerful new capabilities and this underpins a key part of our knowledge strategy – our lawyers can now access much of the knowledge they need from one single search box, rather than having to search in multiple different databases.  By simplifying the process in this way and integrating all our knowledge systems, our lawyers can find the right information at the right time.”

Paul Greenwood, Global CIO

Clifford Chance is one of the world’s leading law firms, helping clients achieve their goals by combining the highest global standards with local expertise.  Clifford Chance has 29 offices in 20 countries with some 3,600 legal advisers.

WilmerHale

“After countless hours spent vetting all technology the industry has to offer, we believe we’ve found a technology in Axcelerate eDiscovery which will revolutionize the way document review is conducted, and that allows us to provide superior service to our clients.”

Steve Berrent, Director of Complex Case Services

WilmerHale offers unparalleled legal representation across a comprehensive range of practice areas that are critical to the success of their clients.  They practice at the very top of the legal profession and offer a cutting-edge blend of capabilities that enables them to handle deals and cases of any size and complexity.

White & Case

"Many search platforms oversimplify our information-access challenge. What sets Recommind's CORE platform apart is its ability to respect the relationship between the multiple dimensions of our information: the text, the people involved and the related project or matter -- which sets the context around the information.  Not only has Recommind increased the overall functionality of the core platform, but they will enable us to drive more value out of our investment in tools like SharePoint and our knowledge repositories."

Oz Benamram, Chief Knowledge Officer

White & Case is a leading global law firm with lawyers in 36 offices in 25 countries, White & Case provides counsel and representation in virtually every area of law that affects cross-border business, including transactions, arbitration and litigation.

Morgan, Lewis & Bockius

“With the challenges of eDiscovery growing more complex and difficult by day, the process has grown more disjointed and disparate. Recommind changes the game with Axcelerate eDiscovery 4.0,. lowering costs and improving overall response times by having advanced software do the heavy lifting, which enables lawyers to do what they do best: win the client’s case.”

Stephanie “Tess” Blair, Litigation Partner

Morgan Lewis provides comprehensive transactional, litigation, labor and employment, and intellectual property legal services to clients of all sizes—from global Fortune 100 companies to just-conceived startups—across all major industries.

Reed Smith

"We evaluated several solutions and quickly realized that the other products do not provide the usability, relevance and structure needed to effectively access the vast amount of knowledge we generate. With the rapid pace of our firm’s growth, giving our lawyers across the globe an understanding of everyone’s experience was paramount in our decision to purchase the MindServer platform."

Tom Baldwin, Chief Knowledge Officer

Reed Smith is a global relationship law firm with nearly 1,600 lawyers in 22 offices throughout the United States, Europe, Asia and the Middle East.  The firm represents leading international businesses, from Fortune 100 corporations to mid-market and emerging enterprises.

 

Eversheds

"We looked for a system that would maximize the value of our resources and meet our international needs along with the firms continued growth requirements.  We needed to ensure that we chose a solution that was equal to our ambitions. The MindServer platform met our business model requirements in every way possible - the contextual nature of its search technology greatly improves relevancy and therefore reduces query times, slashing the man-hours needed to keep our information systems working at peak efficiency."

Wendy Small, Head of Knowledge Management

Eversheds LLP and its worldwide associate offices have over 2,000 legal and business advisers providing services to the private and public sector business and finance community. Eversheds combines local market knowledge and access with the specialisms, resources and international capability of one of the world's largest law firms

Fulbright & Jaworski L.L.P.

“Document review rates have decreased by an average of 60% using Axcelerate. With Axcelerate and its Predictive Coding™ technology, Fulbright is doing more than lowering costs and improving the overall effectiveness of document review, it is also building a defensible, next-generation process that will be standardized throughout the firm.” 

Florinda Baldridge, Global Director of Practice Support

Fulbright & Jaworski LLP is a full-service international law firm that serves the needs of businesses, governments, non-profit organizations and individual clients around the world. Fulbright is one of the largest law firms in the United States with 950 lawyers in more than 60 integrated practice areas throughout 16 offices world-wide. The firm is an early adopter of Recommind’s Axcelerate® eDiscovery platform, having implemented the solution internally in early 2008.

Davis Polk

“Search.DavisPolk, powered by MindServer Search, was instantly and broadly welcomed by both lawyers and staff.  Its great power comes from the easily tailored joining of multiple data sources and cross-indexing of metadata from one source to another, so that results are presented in meaningful context.”

Michael Mills, Director of Professional Services

Davis Polk ranks among the world`s preeminent law firms across the entire range of its practice, which spans such areas as capital markets, mergers and acquisitions, credit, litigation, private equity, tax, investment management, insolvency and restructuring, executive compensation, intellectual property, real estate and trusts and estates.


Bryan Cave

"Recommind's MindServer Search permits powerful searching across all of our documents, time and billing, records, and other databases in all 15 offices simultaneously. Our lawyers get one complete view of all that we know concerning our engagements through an easy and accurate search experience."

John Alber, Technology Partner

Aided by extensive investments in technology, Bryan Cave's 800 lawyers in 15 offices across the United States, United Kingdom, the Middle East and Asia efficiently serve clients' needs in the world's leading business and financial markets.

Simmons & Simmons

"We chose Recommind MindServer as our preferred solution, given that it provided the level of functionality, quality and usability we required. Our users who tested the platform were very happy with the technology - particularly the simplicity, accessibility and clarity of the information retrieved."

David Fitch, Knowledge Management Director

Simmons & Simmons is a world class international law firm with over 2,000 people and 20 offices located in major business and financial centres throughout Europe, the Middle East and Asia.

Orrick

“Our new Enterprise Search, built on the MindServer platform, drastically reduces the time and effort our lawyers and legal staff spend searching and culling information, resulting in a significantly more productive billable hour for our clients. Additionally, using Recommind's unique Matters and Expertise locator, Orrick's lawyers and staff now have a system that permits them to leverage our broad knowledge base of experience across the globe. Orrick can now ensure immediate and efficient access to critical information and knowledge worldwide as the firm continues to grow and deliver the highest quality legal service to our clients.”

Peter Krakaur, Chief Knowledge Officer

Orrick, Herrington & Sutcliffe LLP is a global law firm with more than 1,000 lawyers in North America, Europe and Asia.

O'Melveny & Myers

“Recommind deeply understands the way lawyers work, and it shows in their products. MindServer Legal improves our efficiency and makes it easy for each of our lawyers to draw from the full intellectual power of the firm.”

Jeffrey Rovner, Managing Director for Information

With more than 1,000 lawyers in 13 offices worldwide, O'Melveny & Myers LLP helps industry leaders across a broad array of sectors manage the complex challenges of succeeding in the global economy. 

Addleshaw Goddard

"As we worked with Recommind during the proof of concept, we found their team to be well-attuned to our needs, and the technology produced clearly relevant results in a way that impressed our users. I am looking forward to showing the rest of the firm what we can do with search and to improving the productivity of our staff by minimizing the time spent searching for information."

Mark Gould, Head of Knowledge Management

Addleshaw Goddard is a leading UK law firm advising clients who are in the FTSE350 and comparable organizations and private individuals on a wide range of legal needs.

Davies Ward Phillips & Vineberg LLP

“Previously, attorneys were required to print and file email correspondence, but with the predictive nature of Decisiv Email and the fact that it learns user behavior, attorneys can now file their email in a matter-based storage system using a paperless process with little to no effort. We were impressed by the ease of use, the savings in storage space above and beyond that of an email archive, the robust security and collaborative nature of the tool.”

Gillian R. Stacey, Partner

Davies Ward Phillips & Vineberg LLP, an integrated firm of more than 250 lawyers, practices nationally and internationally from offices in Toronto, Montréal, New York and an affiliate in Paris.

Stikeman Elliot

"MindServer Search enables us to leverage the investments that we have made in our intellectual capital, provides our lawyers with accurate and relevant results and connects all of our offices and systems together in one centralized, scalable and easy-to-use application. Additionally, the ability to quickly and accurately find experts and relevant past experience throughout the firm with the touch of a button is incredibly helpful."

Andrea Alliston, Director of Knowledge Management (Toronto)

Stikeman Elliott LLP is recognized internationally as one of Canada's leading business law firms with over 500 lawyers in its offices in Toronto, Montréal, Ottawa, Calgary, Vancouver, New York, London and Sydney.

Shearman & Sterling

"Shearman & Sterling is committed to providing each user with the highest level of service, which can be accomplished today only through the utilization of the best technology. Recommind's MindServer Search product provides a powerful search function and is a fundamental part of our current roadmap for expanding our knowledge management and intranet capabilities over time."

Tony Cordeiro, Chief Information Officer

International law firm Shearman & Sterling needed an internal search solution to enable some 1000 Shearman & Sterling lawyers and support staff to quickly and easily access information from across 20 offices on four continents.

DLA Piper

"We're just happy if we get good results, where the lawyer can say, 'Yes, this is right on the money'. And with MindServer Search we get that."

Browning Marean, Partner

DLA Piper US LLP has decades of experience representing leading technology-driven companies.

Cooley Godward Kronish

“MindServer Legal is an integral part of our strategy for firm wide information sharing and will form the basis for the knowledge and matter management services our attorneys require. It will integrate easily with our database applications and will also provide comprehensive accurate search functionality within our portal framework.”

Sherry Lalonde, Chief Information Officer

Cooley is an established provider of strategic litigation and business transaction legal services and a recognized leader in the representation of high-growth private and public companies, financial institutions, venture capital firms and nonprofit organizations.

Littler Mendelson

“By implementing a SharePoint portal powered by Recommind’s search technology, we are providing our attorneys with the best possible knowledge management solution. Recommind’s MindServer search is fast, flexible and effective.”

Michael Williams, Chief Information Officer

With more than 750 attorneys and 45 offices, Littler Mendelson is the largest U.S. based law firm exclusively devoted to representing management in employment and labor law matters.

Davies Arnold Cooper

“We selected Recommind's MindServer Legal platform after a competitive trial of three search products. MindServer Legal was able to provide not only out of the box integration with our internal repositories (including Interwoven Worksite and Tikit KHS), but also proved capable of searching key external information sites, including PLC and a host of government and public information websites. Recommind's MindServer Legal also impressed our lawyers with the relevancy of the search results, which were delivered at a speed considerably faster than the other products we looked at.”

Stuart Cowell, Head of IT

Davies Arnold Cooper is a commercial law firm specializing in dispute resolution and real estate.

Field Fisher Waterhouse

"Our lawyers and support staff needed improved access to relevant information that was scattered across a variety of sources. We are confident that Recommind will provide our people not just with better information, but will also enable them to find answers swiftly and so make them more efficient in the delivery of service to clients. MindServer Legal is not only able to provide us with powerful search across our internal document repositories but also gives us the combined ability to search external websites and information repositories via integrated federated search functionality."

Jane Bradbury, Director of Knowledge Management

Field Fisher Waterhouse LLP is a full-service European law firm with offices in Brussels, Hamburg and London.

Mills & Reeve

“We're committed to providing employees with the tools they need to do their jobs. Investing in the right technology is a key part of this.  For our lawyers this means quick, easy and accurate access to all the information they need – being able to find whatever they need from the firm's vast data reserves through a single portal will prove invaluable."

Duncan Ogilvy, Knowledge Management Partner

Mills & Reeve is one of the UK's leading full-service law firms.

Nixon Peabody

“We are excited to offer Recommind’s MindServer Legal to our more than 600 attorneys nationwide, as the platform will enable them to quickly and easily find relevant information on matters, people, and documents that relate to their client’s needs, all from one central access point.”

Barbara J. Kunkel, Chief Information Officer and IT Director

Nixon Peabody LLP is one of the largest law firms in the United States with more than 600 attorneys collaborating across 15 major practice areas in 16 office locations, including Boston, New York, Rochester, San Francisco, and Washington, DC.

Seyfarth Shaw

“We explored several other search solutions, but in our judgment, MindServer Search was the best platform for retrieving data instantly from a wide variety of sources, in a simple interface that works the way our users do and provides the accurate results we need instantly.”

Dave Hambourger, Chief Information Officer

Seyfarth Shaw provides a broad range of legal services in the areas of labor and employment, employee benefits, litigation and business services.

Shook, Hardy & Bacon

“We selected Recommind’s MindServer Legal platform because our lawyers, analysts, and legal staff found it intuitive to use, identifying not only relevant documents and files, but also the on-point expertise of individual lawyers and analysts in the firm. In comparison with other platforms, Recommind's platform was more effective and will take employees less time in the searching process, leaving more time for clients.”

John Anderson, Chief Information Officer

Shook, Hardy & Bacon L.L.P. is an international law firm with a legal legacy spanning more than a century.

Australian Government

"Thanks to a major upgrade based on Recommind's technology, business.gov.au now features simplified navigation, improved search tools, increased usability and functionality.  This business gateway is extremely popular with small business operators, who appreciate round-the-clock information and support."

Fran Bailey, Australia's Minister for Small Business and Tourism

The Australian Government website business.gov.au is a gateway for the small business community, providing fast, accurate access to critical government information for more than 170,000 visitors each month.

 

Bauer Verlagsgruppe

The Bauer Verlagsgruppe is among Europe's largest journal publishing companies with 120 different journals published in 12 countries. Recommind's MindServer™ Categorization was selected to classify thousands of incoming newsfeeds per day in the documentation department, increasing efficiency and improving internal information access.

ZDF

ZDF is one of Europe's most important television stations, providing publicly funded news and programming to every German household. MindServertrade; Categorization classified incoming news feeds, enabling ZDF's small staff to oversee the process, perform spot checks, and focus on servicing internal information requests. The combination of both human experts and MindServer Categorization promises the best possible categorization quality with substantially greater capacity for ZDF.

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